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The following links lead to valuable information regarding regulations for outbound technologies and business applications.

Information on US Federal Regulations
Telephone Consumer Protection Act (TCPA) of 1991 Legal Information Institute Telephone Consumer Protection Act
Telemarketing and Consumer Fraud and Abuse Prevention Act (Telemarketing Act) Legal Information Institute Telemarketing Act
FCC Enforcement Actions pursuant to the Telephone Consumer Protection Act Federal Communications Commission (FCC) TCPA ENFORCEMENT ACTIONS
Telemarketing Sales Rule Federal Trade Commission (FTC) Telemarketing Sales Rule
Privacy of Consumer Financial Information FTC Gramm-Leach-Bliley Act
Credit Reporting Rules FTC Fair Credit Reporting Act
Debt Collection Rules FTC Fair Debt Collection Practices Act

Information on US State Do-Not-Call Regulations
State Do-Not-Call Lists Direct Marketing Association Overview of States with Do-Not-Call Laws

Information on California's Regulation of Abandoned Call Rates
California Assembly Bill 870 Legislative Counsel of CA Assembly Bill 870
CA Public Utility Commision Ruling Establishing Abandoned Call Error Rates California Public Utility Commission

Complete Rulemaking to Establish an Appropriate Error Rate for Connections Made by an Automatic Dialing Device

Interim Order on Appropriate Error Rate

 
 
 


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